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PRO Connect

Telephone Triage

Get 24/7 immediate response to employee incidents, injuries, and discomforts

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Get the right level of care for better results

PRO Connect gives employers and their employees access to immediate, 24-hour telephone triage with Briotix Health occupational health providers. Having immediate access to professional support minimizes the chance that minor injuries escalate to more serious issues, and it ensures that more serious issues are quickly addressed.

 

PRO Connect providers are occupational health specialists who focus on assessing the severity of a situation, providing education and self-care solutions for non-emergency musculoskeletal issues, and referring to outside medical care when appropriate.

Early intervention and appropriate self-care guidelines eliminate unnecessary medical treatment and lost time from work.

Access immediate care regardless of shift or location

Gain control over injury outcomes

Prevent unnecessary recordables

Reduce lost work time and keep employees on site

This approach ensures that your employees receive the right level of care for their situation and that your organization does not accumulate unnecessary OSHA recordables and claims.

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PRO Connect has a 98% resolution rate for non-emergency musculoskeletal related calls through education and self-care recommendations with onsite follow-up.

PRO Connect takes telephonic triage a step further for better occupational health outcomes

Unlike a traditional 24-hour nurse triage line, PRO Connect is operated by occupational health providers who are experts at addressing and resolving injuries related to musculoskeletal health.

 

Providers not only give self-care recommendations, but also provide post-call analysis of how the injury occurred and support prevention education to reduce reoccurrence.

 

This multi-leveled approach to care from providers who understand the complexities of an occupational injury prevents unnecessary recordables often associated with traditional 24-hour nurse lines or off-site urgent care visits.

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24/7 Injury Care Line

Every employee has immediate access to expert care, regardless of their shift time or location.

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Translation Available

Live translation is available on calls, which improves communication and takes the burden off your supervisors.

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Follow-up Care

Providers facilitate a post-call check-up to ensure that employees are on the path to recovery.

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Bring care to your workforce no matter the time or location with PRO Connect telephone triage.

Contact us today to start the conversation.

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